Returns & Exchanges
At American Home Furniture, we want you to love your new space, which is why we offer a 30-day return window on most furniture and decor items to ensure your complete satisfaction. Please ensure all items are returned in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal within 30 days of delivery to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare for Pickup or Shipment
Carefully disassemble and repackage your furniture in its original boxes, ensuring all hardware and assembly instructions are included.
- 3.Schedule the Return
For large furniture items, we will coordinate a professional freight pickup at your convenience; for smaller decor, simply drop off the package at any authorized shipping center using our prepaid label.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 7 to 10 business days.